Enhanced Productivity with Microsoft 365

Enhanced Productivity with Microsoft 365

Boost Productivity and Creativity with AI-Powered Assistance

Copilot is an AI assistant that incorporates into your Microsoft 365 tools to enhance productivity and amplify human creativity.

Analyze & Explore Data

Analyze and identify trends in your data, pinpoint outliers, or ask for recommendations to drive different outcomes.

Comprehensive Security

Copilot functions within your company’s security measures, and your data will be protected by strong compliance and security controls.

Customize Your Work

Connect Copilot to your data and apps, such as CRM, ERP, and more to incorporate and automate your business processes.

Copilot-Powered Productivity

Smarter Answers, Faster Workflows

Copilot intelligently answers technical questions by referencing specialized resources, such as books on creating APIs in Business Central. This ensures users receive accurate, context-rich responses that align with best practices.

Accurate Answers Backed by Trusted Sources

When a user asks Copilot a question, such as how the Service Management module records service orders, it pulls accurate information from pre-configured sources like Learn.Microsoft.com, providing fast, reliable answers directly within the workflow.

Expert-Level Support Powered by Contextual AI

With Copilot, you can use starter prompts or create your own to query data, generate APIs, find product info, identify customers with balances due in Business Central, clean data, and even send emails, streamlining tasks and boosting efficiency.

Meetings Scheduled in Seconds

Copilot can streamline meeting scheduling by recognizing names and emails in a prompt and automatically creating calendar invites. It reduces the back-and-forth of manual scheduling and gets meetings on the books in seconds, saving time and reducing manual steps.

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Greater user accuracy with Copilot
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Increase in user productivity
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More than 1 million paid subscribers
Keys to success with AI and Microsoft Copilot

Free eBook

8 Keys to Success with AI & Microsoft 365 Copilot

Discover how to unlock real business value with AI in Microsoft 365. This free eBook outlines eight actionable strategies that leading companies are using today to boost productivity, streamline processes, and get more from their Copilot investment.

Whether you’re just starting out or looking to go deeper, this guide will help you chart the path to smarter work with AI.

Easy & Secure Copilot Implementation

Our 3-step implementation process is guided by a team with decades of experience in accounting, manufacturing, supply chain, operations, and oilfield services, ensuring a seamless and efficient implementation of Copilot.

Connect your Copilot Agent with Business Central

Dedicated to helping your business compete and thrive, DSWi builds AI-Agents using Copilot Studio to:

  • Retrieve & Update data
  • Update records
  • Perform actions

With Copilot in Business Central, small and medium-sized organizations empower their workers through intuitive AI tools that boost creativity and save time.

To learn more about connecting and streamlining critical parts of your business with Business Central and Copilot, contact us today.

Microsoft 365 Copilot and AI Agents Frequently Asked Questions

How does Microsoft 365 Copilot AI work?

Microsoft 365 Copilot works much the same way your favorite AI chat platform, like ChatGPT, Gemini, Claude, etc., work. What makes it special is that it is built upon a custom version of OpenAI’s GPT-4o LLM optimized for business use and with a focus on security and Enterprise Data Protection, ensuring that your proprietary information is never used to train the AI model or accessible to anyone outside your business.

What makes it even more useful in the workplace is that Copilot’s AI features are available in your favorite Microsoft productivity apps like Outlook, Word, Excel, Teams, PowerPoint, and so on.

How much does Microsoft 365 Copilot cost?”

Microsoft 365 Copilot costs $30 per user per month, paid annually.

Microsoft Copilot Studio is free to use to create AI agents, but there is a consumption-based cost for the usage of their AI agents. There are two pricing models: Pay As You Go or a Prepaid Message pack.

In the Pay As You Go model, the cost per message (unit of consumption) is $0.01. In the prepaid model, you can purchase a pack of 25,000 messages for $200 per month.

How to build Microsoft 365 Copilot AI agents

Building AI Agents for use in Microsoft 365 Copilot (or anywhere, really!) is easy once you learn how to use Microsoft Copilot Studio. And we can help you with that! Sign up for Zero to Hero workshops to learn how to build AI agents that can boost efficiency and unlock productivity.

How to get Microsoft 365 Copilot

That’s what we’re here for! As a Direct Cloud Solution Partner for Microsoft, we can help you with all of your Microsoft 365 Copilot and Copilot Studio licensing and training needs.

Microsoft 365 Copilot AI vs. ChatGPT

While OpenAI’s family of AI models powers both Microsoft 365 Copilot and ChatGPT (the default model for both is GPT-4o), the version used in Copilot is optimized with better guardrails and governance for business use. For example, Copilot uses EDP (Enterprise Data Protection), and your data will never be used to train a public AI model. It also natively and securely works with the wealth of information in your business systems.

ChatGPT operates outside of your business and, as such, lacks the capability to harness data from within your business.

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