Field Service Management Software Solutions

Transform field services into a powerful, profitable differentiator

Want to revamp your operations, boost profits, and impress your customers? A connected field service management solution from DSWi gives you modern mobility, time-saving automations, and collaboration anywhere in the world.

For many companies, field service is a constant battle. Manual processes, disconnected data (and people), and piles of paper—it kind of feels like an isolated island instead of an integral part of the business. It doesn’t have to be so complicated and clunky!

Communicate Anywhere

Dashboards, self-service portals, and mobile access help techs and customers communicate and collaborate on any channel.

Schedule Accurately

Track and schedule everything from technicians to equipment and parts so you get the right resources to the right job.

Improve Fix Rates

Use advanced tools like IoT devices and remote monitoring to improve your first-time fix rates and your margins.

Accurate Forecasting

Stay one step ahead of the game – anticipate market changes and act proactively to meet demand.

Real-Time Dashboards

Improve your decision-making by using dashboards to understand what’s happening in your business, as it’s happening.

Customer Management

Gain a comprehensive view of your customers’ preferences, service histories, buying trends and upcoming needs.

Key Features of Field Service Management Software

Tailored to your complex industry needs

  • 24x7x365 accessibility from anywhere
  • Dimensional accounting and reporting
  • Real-time inventory & resource tracking
  • Mobile-friendly interface
  • Affordable monthly pricing
  • Built-in BI and AI
  • Customized workflows and processes
  • Flexible licensing options

Field Service Management Software

You’ll gain powerful functionality for work order management, resource management, inventory management, task automation, reporting, and analytics. Store all of your data in one place, and access it to gain a new understanding of your business. The result? Reduced equipment downtime, lower costs, and the best customer service around.

Simplify Daily Tasks

Automate tasks and build workflows to save time and money on common processes.

  • Reporting and analytics
  • Invoices
  • Purchase orders
  • Consolidations

Discover the benefits of dimensional accounting to streamline and connect financial management.

  • Automated A/P and A/R
  • Powerful Excel integration
  • Simplified chart of accounts

Use real-time resource tracking and intelligent analytics to efficiently manage parts and people.

  • Avoid stock outs
  • Reduce inventory costs
  • Proactively assign resources

Modernize field services with an integrated Field Service Management Software Solution from DSWi

Fully benefitting from your technology isn’t just a matter of paying for and implementing new applications - it’s about how you use that software to maximize your returns. We’ll help you strategize the best solutions, train your people to be confident and self-sufficient, and support it all for life.

One of the biggest differences you’ll find working with DSWi is our appreciation of the value of people combined with the importance of effective technology solutions. You get a tailored solution suited to your exact needs so you can manage your team in the office and in the field, tackle the complexities of scheduling, streamline logistics, and keep customers happy while keeping profits up.